Privacy Policy
Last updated: June 14, 2026
This Privacy Policy describes how Iris & Violet Bournemouth ("we", "our") collects, uses and processes your personal data when you use our services, visit our website or interact with us in any other way (collectively, the "Services").
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.
By using our Services, you agree to this Privacy Policy.
1. Data Controller
Iris & Violet Bournemouth is the data controller of your personal data. For any questions, contact us at: ✉️ info@irisandvioletbournemouth.com
2. Personal Data We Collect
a. Information you provide directly
— Full name
— Billing and delivery address
— Email address
— Phone number
— Banking details (processed securely via payment providers)
— Account credentials
— Customer service communications
b. Information collected automatically
— IP address
— Device and browser type
— Operating system
— Website usage data
— Cookies and tracking data
c. Information from third parties
— Payment service providers
— Shipping partners
— Marketing and advertising partners
— E-commerce platforms (where applicable)
3. Legal Bases for Processing (GDPR)
We process your personal data on the basis of:
— Performance of a contract – to process and deliver your orders
— Legal obligation – for tax, accounting and compliance purposes
— Legitimate interest – to improve our services, prevent fraud and protect our website
— Consent – for marketing communications and optional cookies
You may withdraw your consent at any time.
4. How We Use Your Data
We use your data to:
— Process and fulfil orders
— Provide customer service
— Send order confirmations and updates
— Improve our website and services
— Prevent fraud and abuse
— Comply with legal obligations
— Send marketing emails (only with your consent)
5. Data Retention
We retain your personal data only for as long as necessary to:
— Fulfil contractual obligations
— Comply with legal and tax requirements
— Resolve disputes
— Enforce agreements
After this period, your data will be securely deleted or anonymised.
6. Sharing of Personal Data
We may share your data with:
— Payment service providers
— Shipping and logistics partners
— IT and hosting service providers
— Marketing service providers
— Legal authorities where required by law
We ensure that all third parties process data in accordance with GDPR.
7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:
— Standard Contractual Clauses (SCCs) approved by the European Commission
— Transfers to countries with an adequacy decision
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
— Enable website functionality
— Analyse website performance
— Improve user experience
— Provide marketing and advertising services
You can manage or disable cookies in your browser settings.
9. Your Rights Under GDPR
If you reside in the EU, you have the following rights:
— Right of access
— Right to rectification
— Right to erasure ("right to be forgotten")
— Right to restriction of processing
— Right to data portability
— Right to object
— Right to withdraw consent
— Right to lodge a complaint with your local data protection authority
To exercise your rights, contact us at: ✉️ info@irisandvioletbournemouth.com
We will respond within 30 days as required by law.
10. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware of this, it will be immediately deleted.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no online system is 100% secure.
12. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
— Iris & Violet